Ombudsman for Children’s Office received 18 complaints from Kerry

at Ballyspillane Resource and Community Centre manager Derek O’Leary (left) welcomes Children’s Ombudsman Dr Niall Muldoon to Killarney with Theresa O’Neill, childcare and preschool manager

There were 1,812 complaints to the Ombudsman for Children’s Office in 2022, with 18 coming directly from Kerry.

The office deals with complaints about services for children and is an alternative to court for those who are not happy with responses they have received from government departments and public services.

Falling Behind; the Ombudsman for Children’s Office Annual Report for 2022 reveals that education was once again the most complained about issue (30%), with bullying, expulsion or suspension and special education resources featuring in many of the complaints.

Significantly, the work of the Office in 2022 shows that, on many issues, Ireland is starting to fall behind on children’s rights. This was reflected in two major OCO reports to the UN Committee on the Rights of the Child and their subsequent concluding observations, which raised concern about the standard of living and child poverty issues, mental health services for children in Ireland, the lack of inclusive school places for all children and the failure to integrate children’s rights into legislation.

Ombudsman for Children, Dr Niall Muldoon

Commenting on the publication of Falling Behind, the Ombudsman for Children, Dr Niall Muldoon, said 2022 and 2021 before it have been the busiest two years for the office since it was established.

“It is important that children and families in Kerry and in all parts of the country know that the Ombudsman for Children’s Office is here if you need our help or advice. If you have complained about a service and are not happy, come to us and we will help if we can,” said Mr Muldoon who recently visited the Ballyspillane Resource and Community Centre in Killarney.

The annual report this year is called Falling Behind because the Ombudsman wanted to highlight how Ireland is doing in relation to children’s rights and, unfortunately, the country is not where it should be.

“The Taoiseach has said that he wants Ireland to be the best country in Europe to be a child. If this is to happen we need to finally incorporate the UN Convention on the Rights of the Child into legislation – 30 years after its ratification,” Mr Muldoon stated.

“We also need to totally reform our Child and Adolescent Mental Health Services (CAMHS) which we know are hugely dysfunctional and failing our most vulnerable children. Changes also need to be made to provide inclusive education for all children in Ireland,” he added.

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